<![CDATA[Consumerist: MonaVie, ]]> http://cache.gawker.com/assets/base/img/thumbs140x140/consumerist.com.png <![CDATA[Consumerist: MonaVie, ]]> http://consumerist.com/tag/MonaVie/ http://consumerist.com/tag/MonaVie/ <![CDATA[ MonaVie Hits Blogger Over 'Trademarks' In Metadata ]]>
UPDATED 9/15/09. See below.

Lazy Man and Money is just one of many sites (including this one) that have been critical of MonaVie, a company that has cleverly combined the miraculous, life-extending properties of the acai berry with the equally stupendous, wallet-emptying promises of a multi-level marketing company. Lazy (as the blog's author likes to call himself) has, however, achieved one thing that other MonaVie critics apparently haven't: He's gotten the company's attention, and they're accusing him of trademark infringement.

In an email to Lazy Man's domain registrar, MonaVie accused him of a raft of violations of the company's trademarks, and demanded that he "remove all references to MonaVie and its products" from the site.

The MonaVie name and symbol are registered trademarks. (U.S. Reg. Nos. 3111333, 3111332, 78526279). MonaVie's federal registration of these trademarks provides MonaVie with the right to restrict the use of the trademark, or a confusingly similar trademark, in any way that misrepresents the origin of MonaVie's products or dilutes the MonaVie brand and goodwill associated therewith.

We were surprised to see an email like this sent to a blogger. While businesses have a right to protect their trademarks from abuse, the news media and individuals are typically exempt from such restrictions provided the trademarks are used as part of "news reporting and news commentary" — as well as a wide range other purposes, including parody and satire — and not as part of a commercial effort to mislead consumers.

To find out what was going on, we called MonaVie, and spoke to Doug Whitehead, the company's associate general counsel. Whitehead admitted that the email sent to Lazy Man didn't accurately express the company's position. "We had a new person working in our compliance department," he told us. As it turns out, MonaVie actually supports Lazy Man's "free speech rights," according to Whitehead. So, everything's copacetic now, and Lazy can kick back with a Monatini? Not quite.

"Our issue with this guy is that he is using MonaVie in his keyword tags," Whitehead told us. The company's concern, he said, has nothing to do with user-visible content on the Lazy Man site, but instead is all about the site's metadata, which includes MonaVie's name. As precedent, Whitehead cited several cases, including Brookfield Communications v. West Coast Entertainment and Promatek Industries v. Equitrac Corp. In both of those cases, courts found that companies using their competitors' trademarks in metadata were guilty of trademark infringement.

So, how would this branch of law apply to a news organization? We spoke to Fred von Lohmann, a senior staff attorney with the Electronic Frontier Foundation, who said that he thinks MonaVie "has the losing end of this argument." In an online trademark infringement case, von Lohmann explained, the plaintiff has to demonstrate that a consumer might be misled into believing the defendant's site is actually the plaintiff's. In this case, he said, "there's no chance that anyone could be confused into thinking that [LazyMan] is the official MonaVie site."

We reached Lazy Man by email, and he expressed surprise at this turn of events. "Wikipedia, CNet, the Consumerist, and even Yahoo News all include trademarked terms in their metadata when they write about companies," he wrote. "Some of them even include MonaVie's trademarked terms in their keyword metatags for articles related to MonaVie. Are such large organizations routinely violating trademark law?"

Since he hasn't been officially notified by the company that they're going after him for metatags, Lazy didn't want to comment about his legal plans — though he did say he found it "highly unusual and unfortunate" that MonaVie was willing to share this kind of information with us prior to notifying him. Meanwhile, we asked von Lohmann what kind of legal strategy he'd recommend. "Just take [the metadata] down," he said. "Every search engine expert I've spoken to says metadata doesn't do anything anymore." Now, there's an idea; hand MonaVie their legal — but Pyrrhic — victory, and go for the win out there in the tubes, where free speech — and keyword-optimized incoming links — rule.

UPDATE: MonaVie sent Lazy Man a letter on Friday, outlining the terms of its claim against his site. Sure enough, it's all about the metadata. The letter includes the following mind-benders:

It has come to our attention that you are using our trademark name MonaVie in your source code ...
...The use of our trademarks in www.lazymanandmoney.com in the source code constitutes trademark infringement and you must immediately cease and desist. ...
Failure to comply with our requests may result in legal action.

Lazy has followed up with a great guide to metadata, and an analysis of the precedents used by the company to justify its action. It's a thoughtful, well-reasoned post about Monavie and trademark law, and well worth reading — and linking to.

MonaVie is Trying to Sue Me... [Lazy Man and Money]
Metatags and Trademark Law: Continuing Uncertainty [Jere M. Webb]

PREVIOUSLY:
Just What The Heck Is MonaVie, And Should I Sell It?

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Consumerist-5356665 Fri, 11 Sep 2009 09:06:57 EDT Marc Perton http://consumerist.com/index.php?op=postcommentfeed&postId=5356665&view=rss&microfeed=true
<![CDATA[ "The Purple Horror" Monavie Group Blog ]]> Remember the Monavie Acai juice Multi-Level-Marketing scam Chris Walters told you about a few weeks ago? There's a whole community blog set up where people can post their Monavie stories as moderator-approved comments at purplehorror.com. Here's one from a frustrated salesperson: "Our upline said that we weren’t pitching it the “right way”. Their idea of the right way was to lie. They didn’t think of it as lying, but it was... They would ask people if they had any medical conditions and whatever they said, the answer was always “Monavie can definitely help you with that." Note the word "upline." That's a common word multi-level-marketing schemes use to refer to the person directly above you in their modified pyramid scheme.

Purple Horror

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Consumerist-5067925 Thu, 23 Oct 2008 15:23:28 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5067925&view=rss&microfeed=true
<![CDATA[ Just What The Heck Is MonaVie, And Should I Sell It? ]]> An anonymous reader asks,
I've been approached by a friend to join up with MonaVie acai juice—it's a "superfood" juice that's sold through "network marketing." I actually do like the product, and this is a friend I trust, but my alarm bells are still going off. I don't want to get sucked into a scam, obviously. There's nothing about this company on your site, so I thought I'd drop you a line and see if you had any advice.

Here's our advice: don't do it! When you look at the business details and filter out the friend-of-a-friend stories, it's not worth the hassle.

MonaVie—a concoction of acai and other fruit juices, and sold in wine bottles for $40 a pop—is the latest in a long line of mysterious and exotic cure-alls, and no, no you should not "sell" it. We use quotation marks because the majority of distributors are their own primary customers, according to Newsweek's Tony Dokoupil. The juice is loaded with good things and is certainly not unhealthy for you. But before you decide to shell out $40 on a bottle, or help your friend reach his or her sales quota by becoming another member in the company's multi-level-marketing (MLM) business model—funny, when you chart that model, it looks like a pyramid!—you should find out more about how the sales look from the top, and what's actually been verified about its health benefits.

Dokoupil points out that those people reportedly making millions of dollars in sales commissions are members near the very top of the pyramid.

Most of the million-strong sales team is really just drinking the juice, according to MonaVie's 2007 income disclosure statement, a federally required printout of their distributor earnings. More than 90 percent were considered "wholesale customers," whose earnings are mostly discounts on sales to themselves. Fewer than 1 percent qualified for commissions and of those, only 10 percent made more than $100 a week. And the dropout rate, while not disclosed by MonaVie, is around 70 percent, according to a top recruiter.

So that's the reality from a profit perspective. As far as health benefits go, most of the claims about its ability to cure cancer, eczema, general pain, anxiety, autism, and a case of the stupids, is gossip and hearsay. (In fact, it may cause a case of the stupids, we're guessing.) Newsweek points out that because unsalaried MonaVie salespeople are out making the ridiculous health claims and not the company, MonaVie stays within FDA guidelines, and doesn't have to worry about backing up such claims.

Wikipedia cites a few nutritional studies that place acai berries somewhere in the mid-to-high range on antioxidant protection. It's definitely a great fruit, and if you can find an affordable source of acai berries, go for it.

But even if acai berries were filled with God's own tears, it turns out that a $40 bottle of MonaVie isn't 100% acai juice, and the company won't disclose the ratio of acai to its other ingredients. In fact, their product page presents an amazingly content-free but fancy description that avoids any real details:

While the açai berry serves as the foundation for each of MonaVie’s vital formulas, with literally thousands of phytonutrients and antioxidants found in nature’s fresh fruits, MonaVie didn’t want to focus on just one at the expense of others. This led to MonaVie’s scientists and product development team selecting additional fruits whose synergistic union would reach far beyond what any single fruit could accomplish. These specially selected fruits have been exclusively combined to create MonaVie’s premier balanced blends.

In other words, "Just trust us!"

We think instead of lining the pockets of MonaVie's savvy head promoters, you should just shop around for 100% pure acai products, which will be much cheaper. Or just keep eating a variety of cheaper fruits, buy a decent $12 bottle of red wine, and lay off the health food fads altogether.

"MonaVie Acai Juice: Cure-All or Marketing Scheme?" [Newsweek]

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Consumerist-5059755 Mon, 06 Oct 2008 19:14:28 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5059755&view=rss&microfeed=true